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Narveo.
Operator guide
For property owners and managers
Enter access code
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Your access code is printed on the card in the box.
Narveo.
Operator guide
For property owners and managers
Your remote arrives ready to use. Limits come preset to 22–25°C, so setup is just pairing. Under 2 minutes per remote.
Guests adjust the AC as normal. The remote keeps every setting inside your range and can shut the AC off automatically.
Pair the remote with your AC
Check your preset limits (22–25°C)
See your estimated savings
Optional: automatic shutoff
Setup — step 1 of 3
Pair remote
Limits
Done
Pair the remote
Search your AC brand and enter the code manually. Faster and more reliable than auto scan.
✓ AC responds — pairing complete
or
Auto scan
Use this if your brand isn't in the list. The remote tests 6,000 codes one by one — this can take up to 2 hours. Keep it pointed at the AC throughout and listen for the beep.
Show steps
1
Point the remote at the AC
2
Hold MODE for 5 seconds to start scanning
3
When the AC beeps
click any button immediately
The beep lasts about a second. If you miss it the remote keeps scanning — just wait for the next beep.
4
Confirm: turn the AC on/off — if it responds, pairing is done
5
Write down the code number shown on the remote display
If you miss it: press MODE once — the code reappears. Press OK to confirm. If you have more than one unit to set up, enter this code directly on the next remote — no need to scan again.
Still not working?
AC didn't respond → move closer and try again
Still failing → your AC may not support standard remote signals
Setup — step 2 of 3
Pair remote
Limits
Done
Your limits are already set
Every remote ships preset to 22–25°C. Most operators keep it. Nothing to configure.
Preset temperature range
22–25°C
16°C30°C
Guests can choose any temperature from 22 to 25°C. A lower setting simply resolves to 22°C, so nobody can run the AC at 16°C all day.
The preset sits inside the recognised indoor comfort band of roughly 22–26°C, so guests stay comfortable while the waste stops.
Change the range
Set your own minimum and maximum instead
Setup mode stays active for 3 minutes. If it exits, repeat the first step.
1
Unlock setup
TEMP+ + TEMP− until screen shows ON
2
Set minimum temperature
MODE + TEMP− hold 3s TEMP+ / TEMP− ENTER
3
Set maximum temperature
MODE + TEMP+ hold 3s TEMP+ / TEMP− ENTER
✓ Guests can adjust the temperature — but it will stay within your limits
Pair remote
Limits
Done
Setup complete
Narveo is active.
Your temperature limits are applied automatically from now on.
See what it saves you
Your estimated savings
Answer 4 quick questions about the property and we show your estimated euros, energy and CO₂ for the season. Takes 20 seconds, fully anonymous.
Your property
4 quick questions
In return you get your estimated savings, energy and CO₂ for the season. Anonymous, takes 20 seconds.
Number of AC units
Days occupied per year
Property type
Where is the property? — optional
Your estimated impact
Your Narveo impact
Based on your answers — estimated figures for your occupied season.
Estimated savings / season
€—
at a 30–50% cut in AC running costs
Energy saved
kWh / season
CO₂ avoided
kg CO₂ / season
Estimated payback
based on unit cost
Assumptions: 1.2 kW per AC unit · €0.25/kWh electricity · 0.24 kg CO₂/kWh · 30–50% reduction range
Save more
Add automatic shutoff
Timed shutoff stops the AC running for hours in an empty property. It takes a few minutes and adds to the savings above. Most operators enable it.
Anonymous setup data may be used to improve Narveo estimates and sustainability reporting. No names, emails, or exact addresses are required.
Optional controls
Reduce more waste
These are optional. Temperature limits alone already save significantly.
🕐
First: set time and weekday
Do this once. Both timers below depend on the clock.
The remote has a built-in clock. If it shows the wrong time or day, time-based features will fire at the wrong hours. Takes about 30 seconds.
1
Set the current time
CLOCK TEMP+ / TEMP− CLOCK
2
Set the current day
CLOCK TIME+ / TIME− CLOCK
✓ Clock is set — time-based features will now fire at the right hours
⏱️
Daytime auto-off
Turns the AC off automatically within a set time window — e.g. 13:00 to 21:00
Define a start and end hour (e.g. 13:00–21:00), then set how often the AC turns off within that window. Targets the hours when guests are likely out.
💡 Example: between 13:00–21:00, turns off every 2 hours
The remote's clock must be set to the correct time and day of the week, or the time window will fire at the wrong hours.
How to set this up
1
Enter timer setting
MODE + TmrOff hold 3s
2
Enable
TEMP + / TEMP − ON ENTER
3
Set start time
TEMP + / TEMP − ENTER
4
Set end time
TEMP + / TEMP − ENTER
5
Set interval
TEMP + / TEMP − ENTER
How to turn this off
MODE + TmrOff hold 3s TEMP + / TEMP − OF ENTER
Also available
Night out mode
Turns the AC off once at the same time every night
Guests who go out late for dinner or clubbing rarely return before 05:00. If the property is empty at 01:00, it stays that way for hours — one shutoff at that point covers the window reliably.
💡 Example: turn off at 01:00, Monday–Sunday
How to set this up
1
Turn on
MODE + FAN hold 3s select ON ENTER
2
Set schedule
MODE + CLOCK hold 3s TEMP + / TEMP − ENTER
How to disable this feature
MODE + FAN hold 3s TEMP + / TEMP − OF ENTER
Troubleshooting
Troubleshooting
Quick fixes for common situations.
AC not responding
Check pairing — go back to the pair step and repeat
Setup exited before I finished
Repeat the unlock step — TEMP+ + TEMP− until screen shows ON
Settings not saving
Press ENTER after each change
AC turns off unexpectedly
Check daytime auto-off or night out mode — one of them triggered
Factory reset
Restore default settings
MODE + POWER hold 10 seconds
Restores default settings only. Your AC pairing is unaffected.
After a reset the preset 22–25°C limits are restored. If you had set a custom range, set it again from the Limits screen.